Terms of Service
Online Solution Co., Ltd (hereinafter referred to as ESC) respects your privacy, and that is why we are committed to protecting your personal information. In this document, the term “personal information” includes your name, address, email address, phone number, or any other personal information you provide, or any information about you collected in accordance with applicable law. We hope this document helps you understand what personal information we collect and how we use it. By accessing and using the website (including registering for online services), we understand that you fully agree to the terms of this policy.
1. Purpose and scope of information collection
All content you view on this website is intended to serve your information needs and help you choose services. Therefore, you can use the website without providing any personal information. However, in some cases, when it comes to registering for services, we may request you to provide personal information in accordance with government regulations on domain name management. The personal information provided falls within the scope of publicly available information of the domain name owner and business information, and does not include private or confidential information (such as credit card information, private life details).
2. Scope of information usage
When you provide the necessary information, we will use it to fulfill your request, or we may contact you by mail, email, text message, or phone; or, in accordance with applicable law, use these means to introduce you to new products, services, or promotions from ESC. By providing information to us through this website, you understand and consent to the collection, use, and disclosure of the aforementioned personal information for certain purposes as specified on this page.
You also understand and agree that the information provided may be used by authorities as required by law without prior notice. Our procedures for providing information are carried out in strict accordance with current Vietnamese law.
3. Information retention period
You fully agree and consent that the personal information you provide when using the website may be stored at ESC's headquarters or branches, and may be stored on several existing or unknown servers for the purpose of operating and developing the website and ESC's services during and after the registration period.
If you order a product, request a service, or submit feedback on the website, we may contact you to obtain additional information necessary for processing or fulfilling your order and/or request. However, we will not provide this information to a third party without your permission, except in cases where required by applicable law.
ESC is committed to protecting your privacy and will not sell or trade your personal information to other companies for promotional purposes.
4. Provide to other units
We may use other entities to provide you with products or services. We also need to share your personal information with these entities so they can fulfill your requests. These entities are not permitted to use your personal information for other purposes, and we require them to comply with privacy regulations when providing services.
5. Record browser information
Sometimes, information may be placed on your computer to help us upgrade the website or improve the quality of service for you. This information is often known as "cookies," which many websites now use. Cookies are small pieces of information stored on your computer's hard drive or browser, not on the website itself. They allow us to collect certain information about your computer, such as your IP address, operating system, browser settings, and the addresses of related websites.
If you do not wish to receive these cookies, or wish to be notified when they are placed, you can configure your browser to do so if it supports this. Please note that if you disable cookie acceptance, you will not be able to access or use certain features on the website that are not explicitly stated. We do not intentionally restrict your use in this situation; this is simply a limitation in the programming and development of the website.
6. Safety
When programming this website, we may establish reasonable commercial rules to prevent unauthorized access and inappropriate use of your personal information submitted to ESC through the use of this website. If this website supports online transactions, it will employ a technology standard called SSL (Secure Sockets Layer) to protect the security and safety of data transmission.
Because there are always risks associated with providing personal data, whether directly, by telephone, over the internet, or through other technical means; and no technical system is absolutely secure or immune to all hackers and tamperers, ESC strives to implement appropriate precautions for each type of information to prevent and minimize potential risks when you use this website.
7. Information via Email
When you register for the service, the email address you provide will be used for communication. First, please ensure that you provide an email address that will be useful to you throughout your use of the service.
We may send confidential information via email or receive your support requests. If you no longer use the email address you provided, you must notify us of this change.
To protect you, ESC may temporarily suspend accepting requests via the email address you provided if we detect fraud or unusual information – until we can contact you to confirm.
8. Means and tools for adjusting personal information
ESC will proactively or at your request add, correct, or delete inaccurate, incomplete, or outdated personal data while you are still associated with our services.
You have full access to and can edit your personal information at any time on the online accounts provided to you. You also understand that we retain a history of your changes for management purposes and to resolve any disputes later.
9. Target group: “Minors”
ESC refuses to serve individuals who are minors (as defined by the laws of your local area of residence) and who are not permitted to purchase or attempt to use services based on other legal provisions on this website without the consent of a parent or legal guardian, unless applicable or permitted by local law.
10. External links
This website may contain links to other websites placed therein for the purpose of introducing or supplementing relevant information for your reference. ESC is not responsible for the content or actions of any other website.
11. Changes to regulations
ESC may change these terms and conditions from time to time, including adding, removing parts of the content, or temporarily suspending the website without prior notice. However, if these terms and conditions are changed in a way that could disadvantage you, ESC will endeavor to notify you of the change via the email address you provided or directly on the homepage.
12. Address of the unit collecting and managing personal information
All matters related to information security are handled and committed to by ESC at the official announcement addresses on this website, escvn.com.